Damaged shipment problems persisted for several years at great financial loss to the Client. Countless attempts were made to rectify the issue, including pallet toppers, pallet cone protocol, new pallet-building procedures, even labels. None of these measures reduced incidences of damage.nThe Client, unsure of the root of the problem, had instructed the warehouse to utilize u201cDo Not Topu201d labels and cones. Unfortunately, adherence to these types of instructions and products create significant cost increases for carriers, drastically reducing the amount of freight on a vehicle by 50%.